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At SafetyByWatching, we know every product that we produce to be of the utmost quality and craftsmanship. This is why we are happy to provide a ONE YEAR warranty that assures all products to be free of defects in material and workmanship starting from the purchase date.
If any defects should arise during this period and they result from normal use, SafetyByWatching will repair or replace the defective product quickly at no expense to you. This includes all related handling and transportation costs. Proof of purchase is required.
We reserve the right to inspect all returned products to determine the extent to which the warranty policy shall apply. For example, our warranty does not cover "rusting from immersion in water hazards", or "other acts of God". Please love your monitors as we do, and they will be kind to you!
If you have any questions about our warranty, please e-mail us.
SafetyByWatching sincerely thanks you for placing an order with us! We are committed to nothing short of excellence regarding the support we provide before, during and after your sale.
30 Day Satisfaction Guarantee!
If you are not completely satisfied with your purchase, you may return any merchandise in "new and unused" condition within 30 days of receipt for a refund, excluding shipping fees. As a courtesy to our customers, SafetyByWatching charges a flat rate of $7.95. Return shipping cost may be significantly more than our flat rate and are the responsibility of the returnee.
"New and unused" means saleable condition, not used, worn, dirty and not washed. For hygienic reasons, we are unable to accept returns with any indications that it has been used, installed or applied.
All returns must be received within 30 days of issuance of your authorization. Items must be in saleable condition, free from any damage, and returned in its original packaging. Tagged items must remain attached and inserts that accompany the item need to remain with the product for return acceptance. All documentation, parts and accessories need to be included with the returned merchandise to receive a full refund. Products received without an authorization will be refused.